Last Updated: September 5, 2026

Welcome to RingsBySanti.com. These Terms and Conditions govern your access to and use of our website, products, services, and related communications.

By accessing, browsing, registering for, or purchasing from RingsBySanti.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.

1. ABOUT RINGS BY SANTI

Rings By Santi offers handcrafted, customized, personalized, and heritage-inspired rings and related jewelry products. Our products may include signet rings, family crest rings, monogram rings, engraved jewelry, and other custom-made pieces.

Because many of our products are handcrafted and individually customized, minor variations in appearance, finish, dimensions, color, engraving, and other characteristics may occur.

2. ELIGIBILITY

By using this website or placing an order, you represent that:

• You are legally capable of entering into a binding agreement;
• You are at least 18 years old, or are using the website with the consent and supervision of a parent or legal guardian;
• The information you provide to us is accurate, complete, and current; and
• You will use the website only for lawful purposes.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on RingsBySanti.com are accurate.

However, we do not guarantee that all product descriptions, photographs, colors, dimensions, availability information, or other content will always be completely accurate or error-free.

3.1 Product Images

Images displayed on the website are intended for illustration and representation purposes. The actual appearance of a product may vary depending on:

• • Handcrafted production;
  • Material characteristics;
  • Lighting and photography;
  • Screen and device settings;
  • Natural variations in metals or stones; and
  • The customization selected by the customer.

4. CUSTOM AND PERSONALIZED ORDERS

Many Rings By Santi products are made specifically for the customer.

Customized products may include, but are not limited to:

• Family crests;
• Initials and monograms;
• Names;
• Dates;
• Personal symbols;
• Engravings;
• Custom artwork; and
• Other personalized design elements.

Customers are responsible for reviewing and confirming all customization details before production begins.

4.1 Customer Approval

Where applicable, Rings By Santi may provide a design concept, digital rendering, artwork, or design proof for customer approval. Once a design has been approved and production has started, changes may no longer be possible.

Additional charges may apply for design revisions, material changes, engraving changes, or other modifications requested after the design process has begun.

5. PRICING AND PAYMENTS

All prices displayed on RingsBySanti.com are subject to change without prior notice.

Prices may vary depending on:

• Ring size;
• Metal type;
• Material costs;
• Stone selection;
• Engraving requirements;
• Custom design requirements;
• Additional services; and
• Applicable taxes or shipping charges.

We reserve the right to correct pricing errors, typographical errors, or inaccuracies at any time.

If an incorrect price has been displayed for a product, we reserve the right to cancel or refuse an order before production or shipment.

6. DEPOSITS AND CUSTOM ORDER PAYMENTS

Custom-made products may require a deposit or advance payment before design work or production begins.

Unless otherwise stated in writing:

• Deposits may be non-refundable once design or production work has commenced;
• The remaining balance must be paid according to the agreed payment terms; and
• Rings By Santi reserves the right to delay production or shipment until full payment has been received.

Specific payment arrangements for custom orders may be communicated directly to the customer.

7. RING SIZING

Customers are responsible for providing the correct ring size when placing an order. We strongly recommend confirming your ring size through a professional jeweler or an approved ring sizing method before ordering.

Rings By Santi is not responsible for sizing errors caused by incorrect information provided by the customer. Resizing may be possible depending on the ring design, material, engraving, stone setting, and construction. Resizing fees and shipping charges may apply. Some ring designs may not be resizable.

8. ORDER ACCEPTANCE

Submitting an order does not automatically constitute acceptance of the order. An order is considered accepted only when Rings By Santi confirms the order and, where applicable, receives the required payment or deposit.

We reserve the right to refuse or cancel orders for reasons including, but not limited to:

• Product unavailability;
• Pricing errors;
• Payment authorization issues;
• Suspected fraudulent activity;
• Incorrect customer information; or
• Other circumstances that reasonably prevent us from fulfilling the order.

9. PRODUCTION TIME

Production times may vary depending on the complexity and customization of the order. Estimated production and delivery timelines are provided as estimates only and are not guaranteed unless expressly stated otherwise.

Production timelines may be affected by:

• Design revisions;
• Material availability;
• Customer approval delays;
• Holidays;
• Shipping delays;
• Supplier delays; and
• Events beyond our reasonable control.

10. SHIPPING AND DELIVERY

Shipping options and charges may vary depending on the customer’s location and selected delivery method. Customers are responsible for providing a complete and accurate shipping address.

Rings By Santi shall not be responsible for delays, losses, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Delivery times are estimates and may be affected by courier operations, customs processing, weather conditions, holidays, and other circumstances outside our control.

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

11. RETURNS, REFUNDS, AND EXCHANGES

Because many Rings By Santi products are custom-made or personalized, customized products may not be eligible for return, exchange, or refund except in cases where:

• The product is defective;
• The product was damaged prior to delivery;
• The product materially differs from the approved order specifications; or
• Applicable law requires otherwise.

Customers must contact us within a reasonable period after receiving the product if they believe there is a manufacturing defect or order error. Proof of purchase and photographs or other relevant information may be requested to evaluate the claim.

Normal wear and tear, accidental damage, improper care, misuse, loss, or damage caused by unauthorized modification or repair are generally not considered manufacturing defects.

12. CANCELLATIONS

Orders may be cancelled before production begins, subject to any design, administrative, or payment processing costs already incurred.

Once production of a customized or personalized item has begun, cancellation may no longer be possible. Any approved refund will be processed according to the applicable payment method and reasonable processing timelines.

13. PRODUCT CARE

Jewelry requires proper care to maintain its appearance and condition. Customers should avoid exposing jewelry to unnecessary impact, harsh chemicals, abrasive materials, and conditions that may damage the product.

Specific care recommendations may be provided with certain products. Damage resulting from improper care, misuse, or unauthorized modification may not be covered by any applicable warranty or repair policy.

14. INTELLECTUAL PROPERTY

All content on RingsBySanti.com, including but not limited to:

• Logos;
• Brand names;
• Product designs;
• Photographs;
• Artwork;
• Text;
• Graphics;
• Videos;
• Website design; and
• Other original materials

is owned by or licensed to Rings By Santi and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

15. CUSTOMER-SUPPLIED ARTWORK AND DESIGNS

Customers who provide family crests, logos, artwork, photographs, symbols, or other design materials represent that they have the necessary rights or permission to use such materials.

The customer agrees that Rings By Santi shall not be liable for claims arising from the customer’s unauthorized use of copyrighted, trademarked, or otherwise protected materials.

We reserve the right to decline any design request that we reasonably believe may infringe intellectual property rights or violate applicable laws.

16. CUSTOMER COMMUNICATIONS

By submitting your contact information, you may receive communications related to your order, design process, customer service request, or account.

Where permitted and subject to your preferences, you may also receive promotional or marketing communications.

You may opt out of marketing communications at any time through the available unsubscribe method or by contacting us.

17. PROHIBITED USE

You agree not to use RingsBySanti.com to:

• Violate any applicable law or regulation;
• Engage in fraudulent activity;
• Attempt unauthorized access to our systems;
• Interfere with the operation or security of the website;
• Upload malicious software or harmful code;
• Infringe intellectual property rights; or
• Use the website for any unlawful or harmful purpose.

18. THIRD-PARTY SERVICES

Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, analytics providers, and other service providers.

Rings By Santi is not responsible for the content, policies, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their respective terms and privacy policies.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Rings By Santi shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our liability for any claim related to a purchased product shall, to the extent permitted by law, not exceed the amount paid by the customer for the specific product giving rise to the claim.

Nothing in these Terms is intended to exclude rights or liabilities that cannot legally be excluded under applicable law.

20. DISCLAIMER

Products and services are provided on an “as available” basis. While we strive to provide high-quality products and accurate information, we do not guarantee that the website will always operate without interruption, error, or technical issues.

We reserve the right to update, modify, suspend, or discontinue any part of the website, product, or service at any time.

21. CHANGES TO THESE TERMS

Rings By Santi may update these Terms and Conditions from time to time. The updated version will be posted on RingsBySanti.com with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

22. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Rings By Santi is legally registered and operates, without prejudice to mandatory consumer protection laws that may apply to the customer.

23. CONTACT US

For questions regarding these Terms and Conditions, orders, products, or services, please contact:

Rings By Santi
Website: RingsBySanti.com
Email: info@ringsbysanti.com